VIRTUAL COMPLAINTS BOOK

We put at your disposal our virtual claims book so you can register any complaint or suggestion about our products or services. Your opinion is valuable and helps us to improve continuously.

It is a record where the consumer can record his complaint or claim on the acquired good or contracted service

If you have a complaint or claim. Clearly fill all the required data

Company:     ANDEAN HIGHLIGHTS PERU E.I.R.L.

R.U.C.                  20564091147

    Incident date(*)

    Incident time

    Observations and actions taken by the provider:

    - The response to this claim will be sent via email to the email address that you have registered in the form.
    - The provider must respond to the claim within a period that does not exceed thirty (30) business days.

    I declare that I am the user of the service and accept the content of this form as an affidavit of the veracity of the facts described. The ATV Cusco Adventures agency reserves the right to take the relevant legal actions in case of verification of the falsehood or inaccuracy of the statements made before.